Physiotherapist in Zagreb
Educational Center in Zagreb
On this website the controller is the company Ad Sacrum, Lojenov prilaz 8, 10000, Zagreb, OIB 82129347518.
We collect personal information that you provide to us, when you call us or otherwise contact us, when you use our services and when you sign up for our newsletter. We also collect certain personal data when you visit our website.
Purpose of data processing
We process your personal data for the following purposes:
for (technical) maintenance, analytics and improvement of the operation of our website,
when we communicate with you by phone, mail, email about our services,
to manage our customer base,
to send news about our work,
for the usual business cooperation, such as: providing services, holding education and events, sending bills or inviting us to a meeting for future cooperation.
We do not forward data to third parties in any way, unless we have a legal obligation to forward the data. For example, the tax administration that has the right to supervise our accounting documents or if we have a processing agreement with our associates to maintain our IT systems and website.
If we process your personal data, in this case you have the right to access, correct and delete your personal data. You also have the right to object to processing and the right to data portability.
Maintaining and improving the website
Based on our legitimate interest, we use information about your visit to our website to show you our website and to analyse which pages you visit most often. This information allows us to analyze and improve our site without violating privacy. In order to analyze and improve the use of our site, Google Analytics has been set up.
If you provide us with your contact information (e.g. when you contact us by email or phone) we will only use them to contact you, create a cooperation offer or to inform you about news related to our services.
In case you do not want to receive our e-mail, you can always let us know by e-mail email@example.com
Due to certain legal obligations, we process contact data, payment data and communications of (former) clients for the purpose of regular business operations. We keep data in accordance with relevant laws (e.g. Accounting for 11 years.
We process the contact information (Company Name, contact person name, e-mail address, company address, company OIB) of our (potential) clients based on legitimate interest in order to monitor and analyze sales of our products and services for a maximum period of 11 years.
In the case of recording treatment/education, recording is included after the consent of all participants of the education and video materials are stored on devices from the trade where other materials from a particular treatment or education are located.
Lawfulness of processing
Personal data may only be processed if there is a legal basis for this. In accordance with the General Data Protection Regulation (GDPR), we process personal data based on the following legal grounds:
Consent: if you are not our client, you can give consent to receive our newsletter.
Contracts / pre-contractual actions: when, as our client, you purchase our services from us, or wish to do so, and we necessarily need to process your personal data in order to provide you with our services, place an order or make an offer.
Legal obligation: if we receive a legitimate request to provide data from the competent authority. We are also legally obliged to keep personal data in our financial records for a certain period of time, in accordance with tax and bookkeeping legislation.
Legitimate interest: if you were a customer before or we sent you an offer, we will retain your contact information for 11 years after the last contact, so that we can contact you in the future for any new projects/offers. In any case, you have the right to object to processing on the basis of a legitimate interest when the data is used for marketing purposes.
Recipients of personal data
We do not provide personal data to third parties unless we are legally obliged to do so. We use Sendinblue e-mail software to send our newsletter.
Data storage period
We do not store personal data for longer than is necessary for the purpose for which we received it. This assessment is based on the type of personal data or service for which we collected the data and the period for which you, as a data subject, can reasonably expect your data to be stored (e.g. business cooperation-maximum retention period of 11 years from the termination of cooperation, sending e-news until the moment of withdrawal of consent).
Omogućili smo enkripciju prometa na našoj mrežnoj stranici. To čini promet podataka između vas i našeg poslužitelja nečitljivim, tako da im treće osobe ne mogu pristupiti. Pobrinuli smo se i da osiguramo vaše podatke na odgovarajući način u svim našim sustavima. To činimo svim tehničkim mjerama (npr. antivirus, složene lozinke), uključujući fizičku sigurnost pristupa našem uredu, ali i organizacijskim mjerama.
In accordance with the General Data Protection Regulation (GDPR), you have the right, at your request, to review your personal data and, if necessary, to amend or delete them. In addition to the right of access, correction and deletion, you can ask us to restrict the processing of personal data and you can object to the processing if you do not agree with it. Also, in some cases it is possible to exercise the right to transfer personal data.
In any case, you have the right to object to processing for marketing purposes based on a legitimate interest.
If you have a complaint, you can also contact the competent supervisory authority, in the Republic of Croatia, the personal data protection agency.
For all questions and requests we are at your disposal and you can contact us at the e-mail address firstname.lastname@example.org
*Each of our examinations and treatments must be paid in advance to the bank account of the company or in cash at the previous treatment